Who We Are

Smith Web Co. ("we," "us," or "our") operates the website smithwebco.com. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

When you fill out our contact form, we collect:

Your name
Email address
Phone number (if provided)
Business name (if provided)
Project details and messages you submit
How you heard about us (if you choose to answer)

When you submit a lead form, we may also attach limited first-touch attribution: the first page path you visited, the referrer origin (the referring site's domain, not the full referring page), and standard campaign tags such as UTM source, medium, and campaign. Cloudflare may also provide an approximate city and region at submission time, which we store with the lead. We do not store the submitting IP address in the lead record, attach unrelated URL parameters, or retain the full external referrer path.

Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

Pages visited and time spent on each page
Browser type and device information
Approximate geographic location (city/region level)
Referring website or source
IP address (anonymized by Google Analytics)

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and contact form submissions
Provide quotes and discuss potential projects
Deliver web design services you've purchased
Improve our website and understand how visitors use it
Send project updates and relevant communications

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our website uses cookies to improve your experience and analyze site traffic. Specifically:

Google Analytics cookies — help us understand how visitors use our site. These cookies collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Essential cookies — required for basic site functionality like remembering your cookie preferences.
Session storage — temporarily remembers limited first-touch attribution during your browsing session so it can be included if you submit a contact form.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

Third-Party Services

We use the following third-party services that may collect data:

Google Analytics — website analytics (Google Privacy Policy)
Ahrefs Web Analytics — website traffic analytics (Ahrefs Privacy Policy)
Formspree — contact form processing (Formspree Privacy Policy)
Cloudflare — website hosting and security (Cloudflare Privacy Policy)
ntfy — receives a generic lead-arrival alert without your submitted contact details, message, location, or attribution (ntfy Privacy Policy)

Data Retention

We retain your contact form submissions for as long as needed to respond to your inquiry and provide services. If you become a client, we retain project-related information for the duration of our business relationship plus any period required by applicable law.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of analytics tracking

To exercise any of these rights, contact us at hello@smithwebco.com.

Data Security

We take reasonable measures to protect your personal information. Our website uses SSL encryption (HTTPS) for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us:

Smith Web Co.
Email: hello@smithwebco.com
Website: smithwebco.com

Privacy Policy